Saturday, February 12, 2011

Online Repair Manuals Out of Focus: Dealerships vs. Independent Shops?

DIY efforts are all good—you have your garage, your tools, your shiny new aftermarket auto parts and accessories, and your trusty ol’ online auto repair manual. Still, there will come one task that eventually stumps you and leaves you unable to solve the problem. When that happens, you will have to have your ride fixed by someone else.

When do you decide, and which one should you pick? Do you really go all the way to the dealership where you got your ride or do you leave it in the hands of a (hopefully trusted) mechanic. Did you know that 7 out of 10 vehicle owners prefer to go to independent repair or service professionals instead of to their dealer even if their cars are still covered by the manufacturer’s warranty.

Of course, there’s a law that ensures that dealers will still honor the warranty in most cases even if you opted to have your car serviced and repaired at places other than the dealership. Just keep in mind that you stick to repairs and maintenance that won’t really cause a voided warranty. You’ll need to know the specific warranty terms on your car so you’ll know what to avoid. That’s where the owner’s manual comes in. After all, the manual—online or printed—is the one thing that can show you every detail about your car, including important warranty coverage information.

Dealers do have something going for them: they sometimes have access to exclusive info and you are sure that your car will be serviced by trained professionals. This training is specific to your dealer, so the dealer’s technicians and mechanics have more insider info and knowledge about your particular vehicle. This should make up for a steeper labor charge.

So, deciding between independent shops and your designated dealer should be done with care. Know all the facts, and don’t hesitate to consult your manuals.

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